
Have you ever tried a Mystery Shopper at your gym?
If you haven't, why not? This a crucial part of improving your service and revenue, and now with Mystery Gym you will not only find out about customer service experiences, you will also be given solutions to help improve. We are not here to completely change your business; we can just help with the small 'easy wins' to get your sales processes as effective as possible. How do you truly know what experiences potential members are receiving? Well now you can!

Gyms have evolved
over the years...
Gyms have evolved over the years, with new research, training methods, equipment and technology, and so have people's perception of gyms. Therefore, we aim to reflect this by using only industry experts to set up long term processes to increase your revenue streams exponentially.
Mystery Gym
Hints and Tips
02
Bounceback Scheme – reach out to local businesses and develop a partnership. Ask them for a exclusive member offer and have it as a highlight on your socials, pushed in your comms and up around your gym. Sticking together is vital and both parties will benefit in the long run.